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Privacy Policy

Effective Date: November 4, 2025

Developer: Jacob Ramilo | Location: Sydney, Australia

Caretix – Screen Time Control ("Caretix", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you use our iOS application ("App") and the choices available to you in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

1.1 Information You Provide

Name: During onboarding the App asks for your name to personalise in-app messages. This information is stored locally on your device only and is not transmitted to our servers.

1.2 Automatically Collected Information

• User ID: A unique identifier generated by the App and stored securely in the device Keychain to support local app features.
• Device Token: The App registers for Apple Push Notification Service (APNS) and registers the token with Firebase Cloud Messaging (FCM) to support push notifications.
• Remote Config: The App may fetch configuration values from Firebase Remote Config to adjust behaviour or enable features.
• Analytics: We use Firebase Analytics to collect anonymised usage metrics (e.g., screen views, sessions) to understand and improve the App.
• Crash Data: We use Firebase Crashlytics for crash reporting and diagnostics. Crash reports include device and app state information but do not contain personally identifiable content.

2. Subscriptions and Payment

We integrate Qonversion to manage subscriptions. All payments are processed securely through Apple's App Store. We do not receive or store your payment card details. Qonversion may collect metadata such as subscription status and receipt identifiers to validate and manage subscriptions.

3. Screen Time & Usage Data

Caretix uses Apple's Screen Time API to read app, category and website usage. This Screen Time data is retrieved from Apple's framework and is processed and stored locally on your device. We do not upload or store your Screen Time data on external servers.

4. Activities, Focus Mode & Blocking

Users create Activities (collections of apps, categories and websites) using Apple's FamilySelectionPicker. You may configure modes:

• Monitor: Sends soft reminders up to five times when a configured usage threshold is reached.
• Limit: Enforces daily or sub-limits and prompts configured interventions when limits are exceeded.
• Schedule: You set when monitoring/limits apply; activity outside configured schedule is ignored.

Focus Mode is a timer-based blocking feature; configuration and timers are stored locally.

5. Statistics

Daily and weekly statistics are generated locally from Apple's Screen Time Report extension. These statistics are computed on-device and are not uploaded or shared by Caretix.

6. Notifications

The App requests permission to send notifications for reminders, limits, focus events and subscription notices. You can disable notifications via iOS Settings at any time.

7. Settings & Personalisation

Settings stored locally include name, PIN, biometric preferences, uninstall protection (Apple API), theme and other preferences. If you submit feedback using the in-app feedback form, that message (and optional contact info you include) will be transmitted to our support email for the purpose of responding to your enquiry.

8. Data Storage & Security

Most personal data is stored locally on your device using Apple secure mechanisms including the Keychain and sandbox. Third-party services (Firebase, Qonversion) may process anonymised or minimal metadata on servers that may be located outside Australia.

We take reasonable steps to ensure those third parties provide protections substantially similar to the APPs. We do not maintain Caretix-owned servers that store personal data.

9. Data Retention & Deletion

Because user data is stored locally, uninstalling the App will remove personal data stored by Caretix. Crash and analytics data sent to Firebase is retained according to Firebase/Google retention policies and is anonymised.

10. Data Sharing

We do not sell or rent your personal information. We may share limited, anonymised or aggregated data with:

• Firebase — analytics, crash reporting, remote config and FCM.
• Qonversion — subscription management metadata.

11. International Transfers

Some data processed by third parties may be transferred overseas (for example to the United States or Europe). Where transfers occur, we take reasonable steps to ensure overseas recipients comply with protections substantially similar to the APPs.

12. Your Rights (Australia)

Under the Privacy Act 1988 (Cth), you may request access to or correction of personal information we hold (if any). Because personal information is primarily stored on your device, you may delete it by uninstalling the App. For other requests, contact us using the details below.

13. Children

Caretix is intended for use by parents or adults managing device usage. We do not knowingly collect personal information from children under 13.

14. Changes to This Policy

We may update this Policy occasionally. We will publish the updated Policy with a new effective date. Continued use of the App after updates constitutes acceptance of those changes.

15. Third-Party Privacy Policies

Third-party services used in the App have their own policies:

• Firebase Privacy & Security
• Qonversion Privacy Policy
• Apple Privacy Policy

16. Contact Us

If you have questions, requests or complaints about this Privacy Policy or our privacy practices, please contact:

Developer: Jacob Ramilo
Email: support@caretix.app
Location: Sydney, Australia

Terms of Use

Effective Date: November 4, 2025

Welcome to Caretix – Screen Time Control ("Caretix", "we", "us", or "our"). These Terms of Use ("Terms") govern your use of the Caretix mobile application and related services (collectively, "the App"). By installing or using Caretix, you agree to these Terms. Please read them carefully before using the App.

1. Acceptance of Terms

By using Caretix, you agree to comply with these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use the App.

2. Purpose of the App

Caretix helps users manage screen time, focus, and digital wellbeing through features such as app blocking, focus timers, and device usage insights. The App is designed for personal and family use, providing tools to encourage healthier device habits.

3. Eligibility

You must be at least 13 years old to use Caretix. If you are under 18, you must have permission from a parent or legal guardian. By using the App, you represent that you meet these requirements.

4. Account and Security

You may need to create an account to use certain features. You are responsible for keeping your login credentials secure and for any activity that occurs under your account.

5. Parental and Device Controls

Caretix may request certain system permissions (e.g., access to app usage data, notifications, or accessibility settings) to function properly. These permissions are used solely to enforce screen time limits or blocking rules you configure. You are responsible for ensuring the App's restrictions are used appropriately and in compliance with applicable laws.

6. Premium Features and Payments

Caretix offers optional premium features that can be purchased via in-app subscriptions. Payment is processed through the App Store or Google Play, and is subject to their respective terms. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.

7. Acceptable Use

You agree not to:

• Use the App for unlawful, harmful, or abusive purposes;
• Interfere with or disrupt the App's operation or security features;
• Attempt to reverse engineer, modify, or decompile the App;
• Use the App in a way that violates privacy or digital rights of others.

8. Data and Privacy

Your use of the App is governed by our Privacy Policy, which describes how we handle your data. Caretix does not sell personal information and uses device data solely for functionality related to screen time tracking and focus management.

9. Intellectual Property

All content, design, and functionality within Caretix are owned by or licensed to us. You may not copy, reproduce, or distribute any part of the App without our written permission.

10. Disclaimer of Warranties

The App is provided "as is" and "as available." We do not guarantee that Caretix will be error-free, uninterrupted, or compatible with all devices or software versions.

11. Limitation of Liability

To the extent permitted by Australian law, we are not liable for any indirect or consequential damages arising from your use of Caretix. Our total liability for any claim is limited to the amount you paid for the premium version (if applicable).

12. Termination

We may suspend or terminate your access to the App at any time if you breach these Terms. You may also discontinue use of the App at any time by uninstalling it.

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Australia. You agree to submit to the exclusive jurisdiction of the courts in New South Wales, Australia.

14. Amendments

We may update these Terms periodically. Updates take effect once posted in the App or on our official website. Continued use of the App after updates means you accept the revised Terms.

15. Contact Us

If you have any questions about these Terms or the App, please contact:

Email: support@caretix.app
Developer: Jacob Ramilo